Frequently asked questions
- 01
We are located at the Chinatown in Den Haag, just right opposite to the Full Moon restaurant. You can reach us at Gedempte Burgwal 16, 2512 BT The Hague
- 02
Yes, there are several parking options available near our center, including street parking and nearby public parking lots.
1. Q-Park de Bijenkorf
Gedempte Gracht 28, 2512 AL Den Haag
2-min walking distance
2. Parkeergarage Markthof Chinatown Gedempte Gracht 605, 2512 AM Den Haag
3-min walking distance
3. Q-Park Centrum Amsterdamse Veerkade 30, 2512 AJ Den Haag
5-min walking distance
- 03
Our center offers a variety of payment methods for your convenience, such as cash, iDEAL, and Dutch debit cards. Please note that payment is required onsite prior to the provision of services. We also accept international bank transfers, but kindly be aware that these may take several days to be reflected in our account. To ensure clarity and avoid any inconvenience, we can only provide services once the transfer is confirmed in our account. Your understanding and cooperation in facilitating seamless transactions are greatly appreciated. 1. ATM next to C&A
Voldersgracht 38, 2512 JV Den Haag
3-minute walking distance
2. ATM opposite to Zara
Wagenstraat 6- 10, 2512 AX Den Haag 3-minute walking distance
- 04
Starting in November 2023, we've become members of RBCZ and TCMNED, which means our services are now eligible for insurance claims. In other words, you can enjoy treatments such as acupuncture and massage with the potential for insurance coverage. We recommend you to review your policy and reach out to your insurance provider for more information. Please note that initiating an insurance claim is your responsibility, and we cannot be held liable for any claims that are not successfully processed or reimbursed by your insurance company.
Review Your Insurance Policy: Coverage varies by insurance plan. Before your visit, it is vital to check your insurance policy to understand your coverage and eligibility for reimbursement.
Payment at Appointment: Please note that we do not work directly with any health insurance companies. Therefore, payment is required at the time of your arrival or when you make a reservation online.
Receive an Invoice: After your session, we'll provide an invoice that details the services and the payment made. This document is essential for your reimbursement claim. Please bring all the information you need for the reimbursement such as your insurance number.
Claim Submission: You can present the invoice to your insurance provider for their claim submission process.
- 05
Yes, our team consists of therapists with diverse backgrounds and linguistic abilities, ensuring clear communication and understanding of your health needs
Therapist Sasa:
Dutch / English / Chinese
Therapist Meimei:
English / Chinese
Dr. Wang:
English / Chinese
- 06
Yes, our facility includes three private single rooms, each outfitted with a heater for your comfort and designed to ensure privacy. Additionally, we offer one spacious room tailored for couples or families, equipped with three beds to accommodate group sessions.
- 07
For corporate bookings, we are pleased to offer a specialized service that can accommodate up to a maximum of six people at a time. This arrangement is perfect for team-building events, employee wellness days, or as a unique perk for your staff. Our experienced therapists can provide a range of massage services tailored to the needs of each individual, ensuring a relaxing and rejuvenating experience for your team. For more details or to arrange a corporate booking, please contact us directly at +31 687406860. We look forward to contributing to the wellbeing of your workforce.
